CUSTOMER PAYMENT SCHEDULING

Cash flow is often one of the biggest challenges for small business owners especially with loan and overdraft facilities increasingly difficult to arrange. With this in mind it is vital that invoices are collected promptly. Typically small business owners are not very good at collecting invoices and collections calls are often made haphazardly and only on a need to basis. As a result, their cash flow and their business suffer.

Many business owners dislike making collections calls because they’re tedious and risky. Bad collections calls could create tension with clients and jeopardise future business. Consequently, the business is always on unsure financial footing.

Fortunately, it doesn’t have to be this way. Forward Business Solutions can call to your customer at a pre-arranged time and discuss a payment plan that suits their requirements. All plans will be in agreement with our client and specifically tailored for that particular customer. This allows the client to avoid embarrassing situations. We will always maintain a good business relationship throughout the process, treating your customer with respect and professionalism. However, we would like to stress that we are not a debt collection agency and do not provide such services